Refund Policy

Flat‑rate services: Your payment reserves immediate dispatch effort. Refund eligibility depends on the stage of dispatch and whether service was performed.

• Before provider assignment: Generally refundable.
• After provider assignment: May be partially refundable based on time and travel already committed.
• After completion: Not refundable except for verified service failure.

Fraud protection: PIN verification at completion is required. Disputes without PIN verification may be denied.

For refund requests, use the Refund Policy link and provide your order reference if available.